INFORMATION FOR BUYERS
The purchaser is to be the highest bidder. Any dispute arising as to the highest bidder is to be determined by the Auctioneer who may re-offer any disputed lot for sale. The Auctioneer reserves the right to refuse any bid or to bid on behalf of clients.
Whilst every care is taken, the Auctioneer does not accept responsibility for items described incorrectly either in the catalogue or at the auction. Intending purchasers are encouraged to take advantage of the time given to view goods prior to the auction commencing. The Auctioneer is merely the agent of the vendor in respect of the sale of goods.
The Auctioneer shall not be liable for any default of the purchaser or vendor. The Auctioneer shall not be liable for any loss or damage to the goods left in his care by vendors or purchasers. The Auctioneer gives no warranties in respect of these matters and no lots are to be returned to the Auctioneer.
The Auctioneer will inspect any lots on behalf of bidders who wish to lodge their bids by post, telephone or email to ensure that the lots are as described in the catalogue. Floor bidders must examine the condition of any lot thoroughly, as we have a ‘no return’ policy on floor bids. Absentee, telephone & internet bidders are advised to obtain additional condition reports, if you are unable to view the items in person.
Postal, telephone and email bids will be accepted until 3 business days prior to each auction day. Where more phone bids are requested than telephonists available, precedence will be given to the bidders that submitted their bids first. All successful bidders will be notified by email or postal mail. Such notification will include information in regard to postal and packing charges - generally from $10-$30 per order packing charge (to cover costs such as bubble wrap, foam chip, etc.) together with postage. The Auctioneer will NOT be responsible for the shipping of mirrors and over-sized items (for example, items unacceptable to Australia Post). Purchasers are requested to make their own arrangements in regard to such items.
Payment is to be made on the day of sale by cash, cheque, EFTPOS, bank transfer or credit cards – we accept Mastercard or VISA cards. Payment by credit card incurs a surcharge of 2% of the total amount being paid on credit card – your invoice will be adjusted and the additional amount displayed in the insurance field on your invoice. The 2% surcharge is to cover the fees and charges we are required to pay the bank to provide this service.
Payment by cheque requires presentation of photographic identification such as a drivers licence. We are unable to extend credit, and fees may apply for late payment. Online bidding will incur a 2.5% surcharge on the total hammer price.
As is the practice in all states of Australia, a buyers premium of 16.5% (which includes 10% GST on the premium only) will operate at this auction. This allows the Auctioneer to sell goods at a reduced commission for the vendor. This means that for each $100 bid, an additional $16.50 will be incurred. For those lots which attract a GST, the GST will be included in the hammer price – for example, it will NOT be a charge additional to the hammer price.
Payment can be made at any time during the auction, however a purchaser may not collect their goods. On presentation of an invoice with receipt attached a staff member will collect your items. You may continue to bid with the same bidder card for the duration of the auction.
The Auctioneer shall not be liable for loss of transmission, or technology malfunctions that may occur during live internet or telephone bidding practices. This includes data entry by a client that may be in error (for example, accidentally bidding, incorrect lot number/amount entered when bidding online). Live internet bidding will be treated the same as ‘absentee bids’ and ‘floor bids’, in terms of the final bid is the winning bid.
Important – Post Auction Information
Absentee bidders who wish to make phone enquiries for auction outcomes are requested not to make such enquiries prior to 2 business days after each auction day. Once all data entry has been double checked, the Prices Realised will be posted on our website. It generally takes several days after the auction to produce Absentee bidder invoices. All parcels have to be packed and weighed to ascertain postage costs for the invoices. So please be patient, we endeavour to provide you with prices realised and invoices as soon as we can.