Can we attend the auction in person

Yes, and we welcome collectors from every part of our community. All of our major auctions are live audience sales held in our auction rooms or on-site venue, unless Covid-19 restrictions do not allow audiences.

Are we still able to bid, if we are unable to attend

Absolutely, we offer an excellent online bidding platform, as well as full absentee and telephone bidding. 

Why can’t we complete registration for the live online auction and be able to pre-bid

The most common reason is you are using an old web browser that is not compatible (e.g. Microsoft Internet Explorer). Another reason may be because you have not accepted the Terms and Conditions in the return email we have sent you – please check your junk mail in case. If you are still having issues, please call Webtron Support on 1300 667 153 or send us an email.

Does GDL Auctions provide a pack and send service

Yes, if the items are acceptable by Australia Post, however we are unable to ship mirrors or oversized items. The buyer will pay postage at pure cost, plus professional packing with bubble wrap and foam chip, generally at a cost of between $10-$30.

What are the fees and premiums payable at GDL Auctions

Your invoice will include the total hammer price, plus 16.5% buyer’s premium. An online bidding surcharge of 2.5% and a credit card fee of 2% will be added to the total invoice price, if these services are used.

Can we return a lot, if we decide that we don’t want it

No, once a lot has been sold to a floor bidder, we have a no return policy. If an absentee or online bidder finds a lot is genuinely “Not as Described”, a refund will be considered.

During the Covid-19 pandemic, what precautions have been implemented at the live auctions

All GDL Auctions will be conducted under strict Covid-19 protocols, including attendees checking in with a QR Code. There are also increased hygiene practices, and mask wearing may be required.


If successful at the auction, what payment methods are available

Payment can be made by cash, eftpos, direct deposit, cheque (if pre-approved) and credit card payments. Visa and Mastercard payments attract a 2% handling fee that will be added to the invoice total.

Can I bid from overseas and will you post items overseas

Yes, we welcome bidders from across the world. You can participate in our auctions either by online bidding or absentee bidding. We are happy to pack and post any item acceptable by Australia Post to you, or you can arrange pickup by a courier if you prefer. However, we are only able to accept Visa and Mastercard payments from overseas bidders, and this does attract a 2% credit card fee.

My bid was successful at the auction – when will I receive my invoice

We start processing the sale results as soon as possible, however before we are able to send your invoice we need to pack, weigh and ascertain costs for many parcels. This can take several days, but please be assured we will forward you your invoice as soon as possible.

I have an item to sell – how do I go about this

We are always interested in consigning quality items or collections for our upcoming auctions. The first step is to either call Graham on 0418 730 904 or email us some photographs at info@gdlauctions.com.au 

When will the auction results be posted online

We will post our prices realised for every auction to our website within several days, once all data has been thoroughly checked.